Arai44 is committed to protecting the privacy and personal data security of every member. This document transparently explains how your information is collected, used, and safeguarded.
Arai44 takes privacy protection responsibilities extremely seriously. We understand that your trust is the most valuable asset we hold, and safeguarding your personal data in the right way is our top priority.
This Privacy Policy clearly and transparently explains how arai44 collects, stores, uses, and protects your personal information when you use our platform — whether through the official website, mobile app, or any of our official communication channels.
This document is prepared in accordance with the Malaysia Personal Data Protection Act (PDPA) 2010 and international data protection standards. By registering for or using the arai44 platform, you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy.
In operating the platform and meeting legal requirements, arai44 collects several categories of personal information from members. The following are the types of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Required |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Information | Bank account number, transaction records, deposit and withdrawal history | Required |
| KYC Information | Copies of identification card, utility bills, identity verification selfie | Required |
| Usage Data | IP address, device type, wagering activity records, login timestamps | Automatic |
| Communication Data | Support chat records, emails, and submitted complaints | Situation |
Arai44 does not collect information that is not relevant to the provision of our services. We also do not store credit/debit card numbers directly — payments are processed through licensed and certified third-party payment providers.
Arai44 collects personal information through several different channels throughout the period you use our platform:
Every piece of information we collect has a clear and legitimate purpose. arai44 uses your personal data for the following purposes:
Arai44 will not use your data for third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings.
Arai44 does not sell, rent, or disclose your personal information to any third party for their own commercial purposes. However, there are certain situations where we need to share your information with trusted parties:
Arai44 employs a comprehensive range of technical and organisational protection layers to ensure your personal data remains safe from unauthorised access, loss, or misuse:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to take personal security measures as well, such as using a strong password and not sharing your login credentials.
Arai44 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform. There are several types of cookies we use:
You can manage or disable non-essential cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the arai44 platform.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding the personal data we hold about you. arai44 fully respects and facilitates the exercise of these rights:
As an arai44 member, you have full control over your personal data. Here are the rights we guarantee for you.
You have the right to request and obtain a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request immediate correction through your account settings or customer support.
You may request the deletion of your personal data, subject to any legal record-keeping obligations we are required to comply with.
You may object to the processing of your data for specific purposes, particularly processing for direct marketing.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
You may withdraw consent for data processing at any time without affecting any processing that has already taken place.
To exercise any of the above rights, contact our team at [email protected] or via live chat within the platform.
Arai44 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.
Once the designated retention period has ended, your data will be securely deleted using methods that ensure the information cannot be recovered.
Arai44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Whenever material changes are made, we will:
Continued use of the arai44 platform after policy changes take effect is considered your acceptance of the updated terms. If you disagree with the changes made, you have the right to close your account before the effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist through the following channels:
For formal complaints regarding privacy violations, please submit a written complaint via email stating your account number, details of the issue, and any relevant supporting documents. All privacy complaints are taken seriously and will be resolved within 14 business days.
You also have the right to lodge a complaint with the Malaysia Personal Data Protection Department if you believe your privacy rights have been violated and internal resolution has been unsatisfactory.
Privacy protection is more than a legal obligation for us — it is the foundation of trust that builds a lasting relationship between arai44 and every member.
All data is transmitted and stored using 256-bit SSL/TLS encryption — the same standard used by leading financial institutions worldwide.
Our integrated KYC process ensures only verified members use the platform, protecting the arai44 community from fraud and identity misuse.
Arai44 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your privacy rights are legally recognised and upheld.
Your personal data is never sold, rented, or shared with third-party advertisers for their commercial purposes. Your information remains entirely yours.
Our cybersecurity team monitors the platform around the clock. Any threats or security incidents are detected and addressed promptly.
Through your account settings, you have full control — review, update, or request deletion of your data at any time, hassle-free.