Official Document

Terms and Conditions arai44 – Platform User Guidelines

This document outlines the rules, rights, and responsibilities binding all arai44 members. Please read carefully before using any of our services.

Updated: 1 January 2026 Bahasa Melayu Official Version
Latest These Terms and Conditions are effective from 1 January 2026. Your continued use of the arai44 platform means you agree to all terms stated herein.

1 Acceptance of Terms

Welcome to arai44. By accessing, registering for, or using any part of the arai44 platform — whether through the website, mobile app, or any of our official channels — you are deemed to have read, understood, and agreed to be bound by all Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you (the user or member) and the operator of the arai44 platform. If you do not agree with any part of these terms, you are required to cease using the platform immediately.

Arai44 reserves the right to update or modify these terms at any time. Any changes will be communicated through the platform and will take effect immediately upon notification. It is the user's responsibility to review the latest terms.

Important Note: By clicking the "Register" or "I Agree" button during the registration process, you legally and bindingly agree to all terms in this document.

2 Account Eligibility

To register and use arai44 services, you must meet all of the following eligibility requirements without exception:

  • At least 18 years of age at the time of registration.
  • Registering in a personal capacity and not on behalf of any third party.
  • Not be located in any jurisdiction that prohibits the use of online wagering services.
  • Not have previously had an account closed or banned on the arai44 platform.
  • Providing accurate, truthful, and up-to-date personal information during the registration process.
  • Not hold more than one (1) active account at any one time.

Arai44 reserves the right to request age and identity verification (KYC) at any time to ensure compliance with these eligibility requirements. The KYC process requires users to submit a valid identity document and proof of current address.

Warning: Registration by individuals under 18 years of age is strictly prohibited. arai44 maintains a zero-tolerance policy on underage gambling and will immediately close any account found to be in violation of this requirement.

3 Registration & Account

Each user is only permitted to hold one (1) active account on arai44. Registration of multiple accounts by the same individual — whether using different names, phone numbers, email addresses, IP addresses, or devices — is a serious violation and may result in the closure of all associated accounts and forfeiture of any remaining balances.

You are solely responsible for keeping your account username and password confidential. Never share your login credentials with any other party. arai44 shall not be liable for any losses arising from unauthorised access resulting from the user's own negligence.

If you suspect your account has been accessed without authorisation, contact our customer support team immediately via live chat available 24/7 on the platform.

  • Use a strong and unique password for your arai44 account.
  • Enable two-factor authentication (2FA) for an additional layer of security.
  • Do not log in using public devices or unsecured Wi-Fi networks.
  • Ensure your account information is always up-to-date and accurate.

4 Deposit & Withdrawal

Arai44 supports a variety of safe and trusted payment methods for the convenience of members in Malaysia, including local bank transfers, digital wallets, and approved online payment methods. All transactions are processed through channels protected by 256-bit SSL encryption.

Minimum and maximum deposit limits are subject to your chosen payment method and account level. The latest limit information is available in the Deposit section of your account. arai44 does not charge hidden fees for standard deposits.

For withdrawals, all requests will be processed within the specified timeframe according to the chosen method:

  • Local Malaysia bank transfer: processed within 5–15 minutes for verified accounts.
  • Digital wallet: processed within 5–30 minutes depending on the provider.
  • Your first withdrawal may take slightly longer due to the KYC verification process.

Arai44 reserves the right to place a hold on withdrawal requests for security review, legal compliance, or incomplete KYC verification purposes. Users will be notified directly if their withdrawal requires additional verification.

Withdrawals can only be made to an account held in the same name as the arai44 account holder. arai44 does not allow withdrawals to third-party accounts under any circumstances.

5 Wagering Rules

All wagers placed on the arai44 platform are final once confirmed by the system. Users are responsible for ensuring that wagering details are correct before confirming any bet. arai44 will not reverse confirmed wagers except in cases of proven technical error on the part of the platform.

In the event a match or event is postponed, cancelled, or stopped before the official result is announced, arai44 will follow the betting settlement rules set by the relevant sports authority or the platform's internal policy. Related balances will be settled in accordance with the applicable policy.

  • The odds displayed at the time a bet is placed are the odds that will be used for settlement.
  • Minimum and maximum betting limits vary by market and game type.
  • arai44 reserves the right to limit or decline wagers from any user without being required to provide a reason.
  • Wagers suspected of involving fraud or manipulation will be voided and the associated accounts will be investigated.
Warning: Any attempt to manipulate wagering outcomes, exploit system errors, or use automated software for wagering is a serious violation and may result in permanent account closure.

6 Bonus & Promotions

Arai44 offers a variety of bonuses and promotions from time to time to reward new and existing members. Each bonus and promotion is subject to specific terms and conditions stated on the relevant promotions page, including wagering requirements, validity periods, and applicable withdrawal limits.

It is the member's responsibility to read and understand the specific terms of each promotional offer before accepting it. Lack of understanding of promotional terms is not a valid reason to request an exemption.

  • Each bonus may only be claimed once unless otherwise stated.
  • Bonuses may not be used simultaneously unless expressly permitted in the promotion terms.
  • arai44 reserves the right to void any bonus upon finding evidence of misuse or fraud.
  • Wagering requirements must be fully met before any winnings from bonus funds can be withdrawn.

Arai44 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any such changes will not affect bonuses that have already been received and are currently in the process of being fulfilled.

7 User Conduct

All arai44 members are required to conduct themselves respectfully and responsibly while using the platform. Unacceptable behaviour includes but is not limited to the following:

  • Using offensive, threatening, or abusive language towards staff or other users.
  • Attempting to hack, breach, or disrupt the platform's systems and infrastructure.
  • Spreading false or misleading information about arai44.
  • Using third-party software, bots, or automated tools to gain an unfair advantage.
  • Engaging in money laundering or any illegal financial activity through the platform.
  • Opening an account in another person's name or using a false identity.

Arai44 works closely with the relevant authorities and will report any activity suspected of violating Malaysian law to the appropriate parties.

8 Privacy & Security

Arai44 takes the privacy and data security of all members seriously. All personal information collected during the registration process and platform usage is handled in accordance with our Privacy Policy, which can be found at Privacy Policy page.

The arai44 platform uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers. Your financial and personal information will not be sold, shared, or disclosed to third parties without your consent, except as required by law.

  • Passwords are stored in a securely hashed format.
  • Payment card information is not stored on arai44's servers.
  • Two-factor authentication (2FA) is available and strongly recommended for all accounts.

9 Account Suspension & Closure

Arai44 reserves the right to suspend or close any member account at any time, with or without prior notice, where there is reasonable cause to do so. Possible grounds include:

  • Violation of any section of these Terms and Conditions.
  • Suspected fraud, money laundering, or other illegal activities.
  • Failure to complete the KYC process within the specified period.
  • Requests from relevant legal authorities.
  • Detection of duplicate accounts held by the same individual.

Members who wish to voluntarily close their accounts may contact our customer support team. Any valid balance will be returned to the member once all required security checks have been completed.

Members whose accounts have been closed due to violations are not eligible to re-register or claim any bonuses or promotions that were unclaimed at the time of closure.

10 Liability Limits

Arai44 shall not be liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to financial losses resulting from wagering, technical disruptions, or inaccurate information.

While arai44 strives to ensure the platform operates smoothly at all times, we cannot guarantee that the platform will always be free from technical disruptions, downtime, or errors. In the event of a disruption affecting active wagers, arai44 will settle all affected wagers in accordance with our fair and transparent policy.

Wagering involves real financial risk. arai44 is not responsible for the wagering decisions you make. Please wager responsibly and within your financial means.

11 Terms Amendment

Arai44 reserves the right to amend, modify, or update these Terms and Conditions at any time in response to operational needs, legal changes, or service improvements. Members will be notified of any material changes via in-platform notification or email at least three (3) days before they take effect, unless the changes are required by law to take effect immediately.

Continued use of the arai44 platform after any amendment to the terms takes effect will be considered acceptance of the updated terms. If you disagree with the changes made, you have the right to close your account before the effective date of the amendment.

The latest version of these Terms and Conditions is always available on this page, and the update date will be displayed at the top of the document for your reference.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of arai44's services, our team is ready to assist you through the following channels:

  • Live chat within the platform — available 24 hours a day, 7 days a week in Malay and English.
  • Support email: [email protected] (we will respond within 24 hours)
  • Section FAQ contains answers to frequently asked questions from our members.

For formal complaints, please contact us by email, including your account number and full details of your complaint. All complaints will be taken seriously and we are committed to providing a fair resolution within a reasonable timeframe.

To learn more about how we handle your data, please read our Privacy Policy our team. For responsible gaming guidance, visit the Responsible Gaming.

What arai44 Our Promise to You

Behind every clause in these terms is our genuine commitment to ensuring a safe, fair, and enjoyable platform for all members.

Multi-Layer Data Protection

All your personal and financial information is protected with 256-bit SSL encryption, the same standard used by leading banking institutions in Malaysia.

Fair & Transparent Resolution

Every dispute and complaint is handled fairly based on immutable system records. Our decisions can be reviewed and appealed through official channels.

Fast & Reliable Withdrawals

Your wins are processed in as little as 5 minutes to your Malaysia bank account. No delays, no hidden fees for standard withdrawals.

Easy & Secure KYC

Our identity verification (KYC) process is designed to be simple and fast. Your documents are processed in an encrypted environment and are not shared without your consent.

24/7 Malay-Language Support

Our customer support team speaks Bahasa Melayu and English, ready to assist you with any queries regarding terms, accounts, or transactions.

Responsible Gaming

Arai44 provides self-control tools including deposit limits, temporary breaks, and self-exclusion options to help members play within safe and healthy limits.

Ready to Get Started?

Now that you are familiar with our Terms and Conditions, register your account today and enjoy a safe, fair, and exciting wagering experience alongside hundreds of thousands of arai44 members across Malaysia.

Bahasa Melayu